This Privacy Policy explains how Lifestyle 360, LLC ("Lifestyle 360," "we," "us," or "our") collects, uses, shares, and protects information in connection with Lifestyle360.co and related services, including our text messaging ("SMS") program (collectively, the "Services"). By using the Services, you agree to the practices described in this Policy.
Information We Collect
We may collect the following categories of information:
- Contact information you provide, such as your name, phone number, email address, and mailing address.
- Information you submit through website forms, intake forms, or verbally when you opt in to communications, including text messages.
- Appointment, scheduling, and service-related information.
- Technical information such as IP address, browser type, and device information collected automatically when you visit our Site.
How We Collect Information
We collect information directly from you through:
- Website opt-in forms.
- Verbal or in-person consent, such as when you provide your phone number to our staff.
- Other points of collection where you knowingly provide your information to us.
How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our Services.
- Send appointment reminders, confirmations, and scheduling communications.
- Send marketing and promotional communications, where you have opted in.
- Respond to customer service inquiries and provide support.
- Improve our Site, Services, and communications.
- Comply with legal obligations.
Text Messaging (SMS) Program
If you opt in to receive text messages from us, we use your mobile number solely to send you the types of messages you have consented to receive, which may include appointment reminders, marketing offers, and customer support communications.
- Message frequency varies.
- Message and data rates may apply.
- You may opt out at any time by replying STOP. Reply HELP for assistance.
How We Share Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate our Services, such as our scheduling, customer relationship management (CRM), and SMS/text messaging platform providers, solely to perform services on our behalf.
- Professional advisors, such as legal or accounting professionals, where necessary.
- Authorities, where required by law, regulation, or legal process.
As stated above, mobile opt-in consent and phone numbers collected for SMS purposes are never shared with third parties for their own marketing purposes.
Data Retention
We retain your information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Choices and Rights
- You may opt out of text messages at any time by replying STOP to any message from us.
- You may opt out of marketing emails by using the unsubscribe link in any email.
- You may request access to, correction of, or deletion of your personal information by contacting us at [email protected].
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can address it.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at:
